Do you want to know what your customers think about your product? There’s no need to guess. Use the "Product Review" template to assess your customers’ perceptions of your company’s products. This will help your business evaluate customer satisfaction and develop plans to change or improve your products for the future.
Users can rate your product overall from poor to excellent. Track NPS® or identify strengths and weaknesses by allowing users to rate each product feature based on price, quality, and value. Use feedback from this survey to plan new product launches and improve existing features.
Below is a Product Evaluation Survey Template you can use to assess and enhance your company’s product quality.
PRODUCT EVALUATION SURVEY TEMPLATE
How would you rate your overall satisfaction with the product upon first use?
- Excellent
- Great
- Good
- Average
- Poor
Would you recommend this product?
- Yes
- No
Please rate the following features of the product based on your experience.
| 1 | 2 | 3 | 4 | 5 | |
| Ease of use | O | O | O | O | O |
| Reliability | O | O | O | O | O |
| Design | O | O | O | O | O |
| Functionality | O | O | O | O | O |
| Customer support | O | O | O | O | O |
Which feature do you find most valuable?
| Please select... |
Are there any features you find difficult to use or understand? Please specify.
Have you ever contacted the product’s customer service?
- Yes
- No
Please describe your customer support interaction and the outcome you received.
What do you like most about our product?
What do you think needs improvement in the product?
Create a product evaluation survey form with the Ninequiz app